NAME
john - maintenance & safety operations, systems wrangler, dual Google AI certified
SYNOPSIS
john [--fix anything] [--hivis] [--volume=11] problem ...
DESCRIPTION
john has over 15 years of experience in customer service, technical infrastructure, facility maintenance, and safety compliance. Pairs boots-on-the-ground execution with digital tools: most recently used generative AI (Google Gemini) to turn legacy chemical records into standardized, searchable Safety Data Sheet documentation across a public park district.
OPTIONS
- --ai
- Google AI Professional (2026), Google AI Essentials (2026). Generative AI implementation, digital workflow optimization.
- --systems
- Banner Finance 8 & 9, Avaya G3R / Definity Audix, Microcall, Web Help Desk, PHP / MySQL / JavaScript.
- --operations
- Lifecycle management, project management, inventory control, personnel management.
- --safety
- SDS management, OSHA standards, emergency preservation protocols, JULIE utility locating.
- --office
- Microsoft Office Specialist certification (Excel & Word).
HISTORY
- Urbana Park District Apr 2019 – present
-
Maintenance & Safety Operations, Urbana, IL.
- Built an AI-assisted Safety Data Sheet compliance system, auditing and standardizing safety documentation across multiple district facilities.
- Ran "Cold Weather Check" protocols for HVAC, plumbing, and electrical systems during the extreme weather events of 2026.
- Worked multi-phase facility projects, including the 2026 Cottage administrative renovation and sculpture site preparation — materials, carpentry, and finishing.
- Developed an audit system for high-demand parts (Sloan plumbing parts, seasonal hardware) to keep inventory ready for peak spring transitions.
- Leads chemical safety meetings and Toolbox Talks for the department.
- Southeast Missouri State University Nov 2017 – Feb 2019
-
Telecommunications Billing Specialist, Cape Girardeau, MO.
- Pulled usage data from the Avaya G3R switch via Microcall and uploaded billing totals into Banner Finance.
- Managed lifecycle, billing, and support for 700+ cellular devices and 1,200 POTS extensions.
- Handled requisitions, purchase orders, and vendor payments in Banner Finance 8 & 9.
- Created and prioritized work orders in Web Help Desk to dispatch repair technicians.
- Recruited, trained, and scheduled student switchboard operators for 24/7 coverage.
- Heuer Massey Ferguson Sep 2008 – Sep 2017
-
Customer Service & Warehouse Associate, Cape Girardeau, MO.
- Coded the company website in PHP, MySQL, and JavaScript to sell tractors and farm implements online; adapted existing software to new hardware.
- Ran shipping, receiving, and parts inventory for onsite mechanics and customers.
- Compiled quarterly budget reports, rebate reconciliations, and monthly billing invoices.
- Construction St. Louis
- Installed siding on new homes and apartments with my Uncle Rick. Where I learned to show up and do it right.
EDUCATION
Cahokia High School, class of 1989.
BUGS
Cannot do long division without a calculator. WONTFIX — calculators exist.
Will turn up Van Halen if left unattended.